Privacy Policy
At Smile Ghana Foundation (“we,” “our,” “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services—whether you’re donating, volunteering, or simply exploring our work.
1. Who We Are
Smile Ghana Foundation is a registered non-governmental organization in Ghana, committed to serving underserved children and communities through education, medical support, empowerment programs, and faith-based outreach. Our website exists to inform, inspire, and involve supporters in our mission.
2. What Information We Collect
a. Personal Information You Provide
When you interact with our website or organization, we may collect the following types of personal information:
- Full Name
- Email Address
- Phone Number
- Location or Address (if provided)
- Donation Information (amount, method, frequency—processed securely through third-party platforms)
- Volunteer Application Details
- Messages, comments, or form submissions
b. Automatically Collected Information
When you browse our website, certain technical information is collected automatically, including:
- IP Address
- Browser type and version
- Pages visited and time spent
- Date and time of access
- Referring websites or links
- Device type and operating system
This information helps us analyze traffic and improve user experience.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries or requests
- To process and acknowledge donations
- To manage volunteer applications and involvement
- To send newsletters, updates, and impact stories (if you subscribe)
- To improve website content and performance
- To comply with legal obligations and protect our interests
We do not use your information for automated decision-making or profiling.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, remember your preferences, and gather anonymous analytics data. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain website functions.
5. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary:
- With payment processors (e.g., PayPal, Flutterwave) for secure donation handling
- With service providers (e.g., email newsletter platforms, website analytics tools)
- To comply with legal or regulatory obligations
- To protect the rights, safety, or property of our users, volunteers, or organization
All third parties are required to handle your data securely and confidentially.
6. How We Protect Your Information
We implement technical and organizational security measures to protect your information from unauthorized access, loss, or misuse. These include:
- Secure server connections
- Encrypted donation forms (via third-party platforms)
- Access restrictions to internal data
- Regular updates and monitoring of our systems
Despite these efforts, no website or platform can guarantee absolute security. Use the internet with care and contact us immediately if you suspect misuse of your data.
7. Your Rights and Choices
You may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request the deletion of your information
- Withdraw consent for communications
- Opt out of cookies and tracking
- Lodge a complaint with a relevant authority
To exercise your rights, please email us at smile.7gh@gmail.com.
8. Email and Communication Preferences
You’ll only receive communications (newsletters, updates, fundraising appeals) if you voluntarily subscribe. You may unsubscribe at any time using the link provided in each email or by contacting us.
We do not send unsolicited marketing emails.
9. Children’s Privacy
Smile Ghana Foundation does not knowingly collect personal information from children under the age of 13 without parental or guardian consent. If we become aware of such information, we will delete it promptly.
10. Third-Party Links
Our website may contain links to external sites (e.g., partners, social media platforms). We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies separately.
11. Data Retention
We retain personal information only as long as necessary for our activities or legal compliance. Donation records, volunteer data, and correspondence may be retained for tax, operational, or audit purposes.
When no longer needed, your information is securely deleted or anonymized.
12. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in legal, technical, or operational requirements. Updates will be posted on this page with the revised date. We encourage you to review this page periodically.
13. Contact Us
For questions, requests, or feedback related to your privacy or this policy, contact us at:
Smile Ghana Foundation
📧 Email: smile.7gh@gmail.com
📞 Phone: 0506679718 / 0241603946
📍 Ghana
Thank you for trusting us with your information and for being a part of our journey to serve with love and hope.